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One of our people experienced some difficulties with the company’s UCCX 8.0 customer node.

One of our people experienced some difficulties with the company’s UCCX 8.0 customer node.

After restarting some work and finally the complete host, RmCm subsystem would not get started, it absolutely was stayed in INITIALIZING.

We looked at two troubleshooting information without having success.

My favorite friend consequently showed a TAC situation and in the end they remedied the issue. They developed into any replication problem.

Connect to the internet within the UCCX Manager

1. Cisco Unified CCX Serviceability – > DataStore regulation middle -> Replication hosts 2. hit immobilize Dvds and HDS 3. hit Reset replication 4. help CDS and HDS

drink traces from CUCM in TranslatorX

I had been troubleshooting a Cisco TelePresence consolidation a few days ago and had to check on the records regarding the glass baggage on the VCS.

Since there’s no SBC in between to debug glass on, I’d to generate because with RTMT. In RTMT there’s a function also known as program tracing which is certainly awesome. You may also read or download the Callmanager SDI/SDL log applications. However looking through the records of activity because of the built in viewers or outside words publisher is wearisome to say the least.

Luckily Cisco have a semi-official instrument named TranslatorX. We claim semi because it’s instead of the CCO get web page and it also’s maybe not sustained by TAC. This means can parse the SDI/SDL traces from CUCM and present all of them in a Wireshark track type.

Start with establishing your very own CUCM track level to elaborate.

1. Serviceability -> Tracing -> Setup

2. locate CM treatments right after which Cisco Callmanager

3. Fix Debug Track Level to Highlighted

Begin RTMT as manager and get connected to the CUCM club and down load the wood applications.

4. track & Log middle -> obtain data -> choose Cisco Callmanager (all machines)

Push subsequent without choosing any process Services/Applications.

I chosen general array to get record computer files going back 5 minutes.

5. public TranslatorX, drag and drop the directory including the log documents through the downloading service above.

RTMT Program Track

Getting the sign computer files and starting all of them through TranslatorX takes sometime. Should you want to swiftly watch a SIP track I recommend class Trace in RTMT.

1. Callmanager -> Call Steps -> Period Track

Go through the bing search result in see ladder drawing.

Enable schedule profile per owner from CLI on SERVINGS 8.6(4)

After the primary incorporation between GLASSES and trade is performed, each consumer must make it possible for Calendar position. In CUPC this can be accomplished through the customer, in Jabber for Microsoft windows anyone must logon for the SERVINGS person web page to trigger it.

There is no way for an Admin to live it from your GUI, but it can be performed through the CLI.

This demand works for SERVINGS 8.6(4):

work sql execute process spSetUserCalendaring((select pkid from enduser in which userid=’roger’),’t’,’t’)

I’ve noticed this management going swimming on the net:

managed sql revise enduser adjust enablecalendarpresence=’t’

But as outlined by Cisco this doesn’t operate in 8.6(4) as well as earlier incarnations it does not let it entirely.

Jabber variation 9.3 will apparently possess the enable Calendar occurrence features when you look at the buyer.

Latest features in Cisco Unified Communications boss 9.0

CUCM 9.0 has gone out, sport some good latest features, in this article’s my 5 best identify:

No. 5! Unique User Interface/Pause in Pace Switch.

# 4! Native Contact Queueing on Quest People.

Number 3! community and LDAP synchronized owners recognized concurrently.

# 2! provider quantity handles contact forth perceptions when utilizing Local approach cluster.

And also the no. 1 new element is… In case you record out from a-hunt people telephone calls are no longer provided for remote control spot.

In return from useless

It’s been over two months since my favorite latest post, I’ve been slacking plenty in recent years. I did so find the INE CCIE sound excellent pack time previously, and yesterday We died the CCIE Voice developed.

At this point starts the prolonged and tough road to plan for the research, cya life!

Jabber XML config data engine

Nick Matthews from Cisco gave me a technique about an awesome resource for creating the Jabber XML config data.

UCCX Vacation Program

Whenever you make a UCCX program you really have performance for time and day’s day, but there is no purpose for trips. However can use an XML document with times to carry out a against current go steady to determine in the event it’s any occasion or don’t.

It operates by first of all examining existing go steady, subsequently comparing that on the schedules from inside the XML file. If you have not a problem simply dub your own regular script for standard period.

If you have a fit, it will probably examine the “tag” off to the right with the day, as an example trip or Halfday. Dependent complement you could bring another script or enjoy a prompt or whatever you want to-do.

Simple taste software triggers a primary program if no fights realized. If a fit is available with indicate “Halfday” it acts a time of night then stimulates the main program to route to agents.

If a complement if found nevertheless it’s not just the indicate “Halfday” i suppose it’s any occasion and merely have fun with a timely.

Modify the dates per your family needs and save your self Inmate dating service it as getaways.xml then load it a document to the UCCX.

Keep in mind that the time type try day/month/year, you can easily change it both in the script and XML data.

Travels Halfday Holiday Halfday Vacation Holiday Travels Halfday Retreat Getaway Travels Vacation Retreat Holiday Halfday Trip Getaway

Rename the file to Holiday_Check.aef Holiday_Check

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